Support
Real person, real answers, usually within one or two business days.
Email us and say what's going on, which device you're on, and the email on your account.
Email supportHow do I subscribe?
Open the app or log in at mybaristafriend.com/app and tap any recipe. Every plan starts with a 7-day free trial, then continues at $5.99 a month or $49.99 a year.
How do I cancel?
On iPhone, subscriptions are managed by Apple: open Settings, tap your name, tap Subscriptions, tap My Barista Friend, then Cancel Subscription. You keep access until the end of the period you've paid for.
Can I get a refund?
Refunds for App Store purchases are handled by Apple at reportaproblem.apple.com.
Can I use it on my computer?
Yes. Log in at mybaristafriend.com/app with the same account you use on your iPhone. Favorites stay in sync.
I forgot my password.
On the log in screen, tap “Forgot password?” and we'll email you a reset link. Check your spam folder if it doesn't show up within a few minutes.
How do I delete my account?
In the app, go to Settings, then Delete account. Your account and everything tied to it is permanently removed within 30 days. If you can't get into the app, email us and we'll do it for you. Deleting your account doesn't cancel an App Store subscription, so cancel that in your iPhone settings too.
Where are the videos?
We're filming them now and adding them recipe by recipe. They show up in your existing recipes automatically, with no update needed.
What devices does it work on?
iPhone with iOS 16 or later, and any modern web browser on a computer, tablet or Android phone.
I have a recipe request.
Send it over. We read everything, and a lot of the library started as someone's request.